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Powertrak Visual Call Guide Builder

General Module Functions and Benefits for Powertrak Visual Call Guide Builder

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Interactive Guide Builder Shell
A filterable result pallete minimizes training

Flow-chart
Visual flow control of rules show script branching and prevent logic errors

Silverlight Drag and Drop Graphics
Drag and Drop Silverlight feature with snap-to-grid and built-in wizard flow simplify guide construction and maintain integrity

Product Benefits

Simple Administration, Less Training	Interactive Guide Builder Shell with a filterable result pallete minimizes training.
Browser-based, Easily Run from Anywhere	Customer and Dealer Support Management Runs from any Silverlight-enabled Web Browser, Anywhere, Anytime.
Flexible, Supports Service, Marketing, Surveys, any other Interaction Flow for Internal and Website Use	Automate any interactive flow, from customer service, lead management, order taking, surveys on internal or external websites.
Comprehensive, Saves Time with Cross-module Functions like Product Configuration	Works with other modules such as Product Configuration, Event management for streamlined, accurate interaction.
Silverlight Drag and Drop Graphics to Provide a Leading Edge User Experience	Drag and Drop Silverlight feature with snap-to-grid and built-in wizard flow simplify guide construction and maintain integrity.
Familiar Flow-chart like Interface to Minimize Admin Training	Data aware response objects enable one-stop maintenance of features such as radio-button, checkbox and other reply type with input validation. Visual flow control of rules show script branching and prevent logic errors.
One-stop, with Copy and Template Functions Preserved to Streamline Guide Building	On-the-fly review function streamlines “build-it / watch-it” to ensure accuracy.
Powerful Feature Set, such as Master Questions, Scoring and other Pre-built Objects for Efficiency	Maximize script effectiveness through revision via copy, reusable templates and master questions to improve responses.
Active, Drives Follow-up Actions such as Callbacks, Scheduling, Routing	Optionally integrated with CRM scheduling, call-back, configurable next actions and workflow-driven routing to ensure action and follow-up. Foundation for upcoming release of Wizard Builder for rules-driven accuracy and simplicity for any CRM/PRM screen entry.

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Contact Us

Axonom, Inc. Headquarters
Minneapolis, Minnesota

7401 Metro Boulevard, Suite 200
Minneapolis, MN 55439

888-814-2880 (Toll Free)
Support: 888-814-1884 (Toll Free)
Fax: 952-653-0404
Local: 952-653-0400

Email: marketing@axonom.com

For More Information: Prospective Customer

For More Information: Prospective Partner